News & Insights​

Risk Management – Chaperones

  Chaperones play a crucial role in intimate examinations, offering support and reassurance to both the doctor and the patient. However, if a patient refuses to have a chaperone present, and you feel uneasy proceeding without one, what steps should you take?   Patients often decline to have a chaperone during examinations due to various…

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A Step-By-Step Guide to Complaint Handling

As a medical professional, receiving a complaint can happen at any time. But don’t worry, with over 20 years of experience in handling complaints, we are here to help.   To ensure the best resolution for our members, we recommend following these 10 steps:   1. Train and prepare your colleagues   Effective communication is…

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4 ways to spring clean your insurance to cut costs

Although it may not seem like it quite yet, spring has finally arrived in the UK & this is typically the time when people and businesses typically review their insurance requirements. We know that managing administrative tasks takes up precious time, but it is worth it when you could be saving yourself some extra cash.…

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Understanding the Difference between Contingent and Vicarious Liability Insurance Cover for Medical Establishments

When you manage or own a medical practice  it is really important to understand the difference between contingent liability and vicarious liability insurance. Indemnity insurance is a crucial aspect of risk management for any business, and medical establishments are no exception. In the event of a claim, indemnity insurance can provide financial protection and peace…

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Junior doctors struggle with the high cost of living, survey finds

A combination of pay reductions, inadequate working conditions, rising inflation, and alternative career options and countries is causing a major problem. According to a survey conducted by the British Medical Association in December 2022, junior doctors have reached their breaking point. Immediate action is needed by the government to address the well-being of both junior…

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Don’t be dealt the discretionary card when it comes to Indemnity Insurance

Insurance is an important aspect of protecting a clinician’s assets and reputation, ensuring financial security in case of unexpected events. However, not all clinical malpractice ‘indemnities’ are created equal. In this article from All Med Pro, we will explore the difference between contract insurance policies and discretionary membership organisations, and why contract insurance is considered…

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CQC Framework Changes – What we understand so far

In 2022, CQC announced major framework changes to the foundation used to regulate health and social care providers. It is implied that this new structure utilises a wider public sector to gain data, additionally targeting staff wellbeing, sustainability, and equality within the workplace. The scheme had been announced in March 2022 with various elements being…

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Home Security over the Festive Season

For burglars on the lookout for an easy target, a dark house is a sure sign that no-one is home. They can break in and scope out each room until they find what they’ve been searching for. A stash of the latest gadgets, sparkling jewellery and designer clothing… Don’t let your home be the target.

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Email Crime Top Cause for Cyber Insurance Claim

Business Email Compromise (BEC) is now the main reason for cyber insurance claims, having overtaken ransomware and data breaches. Is your practice fully equipped in the event of a hacker’s email slipping past your cyber security, and most importantly, are you fully insured if things go wrong?

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Email Crime Top Cause for Cyber Insurance Claim

Business Email Compromise (BEC) is now the main reason for cyber insurance claims, having overtaken ransomware and data breaches. Is your practice fully equipped in the event of a hacker’s email slipping past your cyber security, and most importantly, are you fully insured if things go wrong?

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Are You Insured for Property Renovations?

Renovation. It’s a word that for some can bring intense excitement, a chance to make your house a home, exactly the way you want it. Before you get started, your number one task on your renovation to-do list should be to check your home insurance covers you for property renovations.

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5 Reasons to Buy Travel Insurance Sooner Rather than Later

When you consider the recent thunderstorms, heavy downpours and grey weather across the UK, you can be forgiven for dreaming of hotter climates. But don’t let the promise of sun, sea and sand make you forget about the practical aspects of any holiday – including your travel insurance. Don’t leave it until the last minute…

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Home Insurance
Home Insurance – The Common Mistakes

Many of us work to fund our personal lives – from holidays, family activities and future planning to the roof over our heads. Your home is potentially your most important asset and busy practitioners are often faced with making quick decisions without fully thinking them through when it comes to home insurance. Don’t make these…

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Risk Management – 3 Industry Risk Predictions for 2019

Risk management is all part of running a practice – whether that is NHS or private. Here are three of the big risks facing practice owners in 2019. 1. Attracting and retaining talent to the healthcare sector It is no secret that many doctors and dentists are leaving the NHS, or the healthcare profession altogether,…

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Your Past Needs Protecting as Well as Your Future

A malpractice claim could occur at any time. Knowing that you are protected under your insurance policy helps reduce the stress of any law suit. Find out the difference between a claims-made and claims-occurrence policy. The difference between Claims Made and Claim Occurrence When choosing your medical or dental indemnity insurance, its crucial to understand…

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Are You Knowingly Invalidating Your Insurance?

It’s easy to be lax with the rules or forget to tell your insurer when there’s a change in your life. Many even admit to knowing that they are invalidating their insurance. It’s time to see insurance as protection – not an unnecessary cost. How are we invalidating our insurance policies? Research by MoneySuperMarket has…

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Are You Knowingly Invalidating Your Insurance?

It’s easy to be lax with the rules or forget to tell your insurer when there’s a change in your life. Many even admit to knowing that they are invalidating their insurance. It’s time to see insurance as protection – not an unnecessary cost. How are we invalidating our insurance policies? Research by MoneySuperMarket has…

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Why Your Email Platform is the Greatest Cyber Risk

The easiest and most direct route into your IT system for Cyber criminals is through your email. It is open to security threats such as ransomware, phishing and other malware. And the healthcare industry is a prime target for Cyber attacks. The problem with email Cyber crime has evolved as ransomware developers realised that they…

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Why Your Email Platform is the Greatest Cyber Risk

The easiest and most direct route into your IT system for Cyber criminals is through your email. It is open to security threats such as ransomware, phishing and other malware. And the healthcare industry is a prime target for Cyber attacks. The problem with email Cyber crime has evolved as ransomware developers realised that they…

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5 Ways to Make Home Insurance Work Better for You

Almost half of Londoners do not have home contents insurance, but with ABI’s Premium Tracker suggesting policy prices are falling, we take a look at how you can make sure you’re properly covered. Here are 5 considerations to make your home insurance work better for you 1. Is ‘Unlimited’ cover right for you? It might…

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Targeted Ransomware Top Risk for Practices in 2019

We are seeing an upward trend in targeted ransomware attacks. What is it and how do you protect your dental or medical practice? What is a targeted ransomware attack? Targeted ransomware is malware, or infected software, that is directed at a specific company in order to steal information and asks the victim to pay a…

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Vicarious Liability
Which Insurance Claims are Least Likely to be Paid?

It’s commonly thought that you will only know how good your insurance cover and insurer are when you need to claim. However, good research, understanding your chosen policy and working with a reliable partner will help make sure you don’t come unstuck. Don’t be a victim of unsuccessful insurance claims Busy healthcare professionals can sometimes…

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Vicarious Liability
Which Insurance Claims are Least Likely to be Paid?

It’s commonly thought that you will only know how good your insurance cover and insurer are when you need to claim. However, good research, understanding your chosen policy and working with a reliable partner will help make sure you don’t come unstuck. Don’t be a victim of unsuccessful insurance claims Busy healthcare professionals can sometimes…

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Is Your Insurer Transparent About Their Pricing?

Since ship owners bartered with insurers in the City in the 17th Century, how insurance premiums are calculated have been somewhat a mystery. Many factors are taken into consideration – it’s important for insurers to be transparent to help you get the best deal. Can you control your insurance premium? Each type of insurance has…

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Is Your Insurer Transparent About Their Pricing?

Since ship owners bartered with insurers in the City in the 17th Century, how insurance premiums are calculated have been somewhat a mystery. Many factors are taken into consideration – it’s important for insurers to be transparent to help you get the best deal. Can you control your insurance premium? Each type of insurance has…

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Prestige Car Insurance – What Does It Include?

While All Med Pro specialises in professional insurance for medical and dental practices and practitioners, we know that you also need a similar level of protection and service in your personal lives. We provide high value motor insurance for your prized possession – find out what it covers. Protect your high value car If you…

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Prestige Car Insurance – What Does It Include?

While All Med Pro specialises in professional insurance for medical and dental practices and practitioners, we know that you also need a similar level of protection and service in your personal lives. We provide high value motor insurance for your prized possession – find out what it covers. Protect your high value car If you…

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GPs Can Expect to be Sued Every 10 Years

The pressure on General Practitioners to provide exceptional healthcare to every patient is enormous. While every doctor wants to do their best all the time, sometimes patients do not feel this has been the case, and today, a GP can expect to be sued four times over a 40 year career – on average that…

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GPs Can Expect to be Sued Every 10 Years

The pressure on General Practitioners to provide exceptional healthcare to every patient is enormous. While every doctor wants to do their best all the time, sometimes patients do not feel this has been the case, and today, a GP can expect to be sued four times over a 40 year career – on average that…

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Do You Understand Your Intangible Asset Risk?

Risk management should be a top priority for doctors and dentists – and their focus should be equally on intangible and tangible assets. For practices and individual professionals, Cyber crime and other threats can affect reputation, supply chains and patient information, to name just a few. Do you fully understand your asset risk? Tangible versus…

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Do You Understand Your Intangible Asset Risk?

Risk management should be a top priority for doctors and dentists – and their focus should be equally on intangible and tangible assets. For practices and individual professionals, Cyber crime and other threats can affect reputation, supply chains and patient information, to name just a few. Do you fully understand your asset risk? Tangible versus…

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All Med Pro - Do you know the true cost of staff absence
Do You Know the True Cost of Staff Absence?

GP and dental surgeries have faced huge challenges from funding cuts and staff shortages over recent years. It’s only a matter of time before it takes a financial or reputational toll. Healthcare professionals in numbers According to Aviva, a typical healthcare practice employing five people should expect an average of 10.9 days of absence per…

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All Med Pro - Do you know the true cost of staff absence
Do You Know the True Cost of Staff Absence?

GP and dental surgeries have faced huge challenges from funding cuts and staff shortages over recent years. It’s only a matter of time before it takes a financial or reputational toll. Healthcare professionals in numbers According to Aviva, a typical healthcare practice employing five people should expect an average of 10.9 days of absence per…

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silent cyber risk
What is “Silent Cyber Risk” and How Does it Affect You?

Traditional insurance policies have not been written with Cyber risk in mind and often neither include or exclude cover. Does the ambiguity mean you are, or are not covered? Is Cyber risk mentioned in your insurance policy? While dedicated Cyber liability insurance has been specifically designed for modern risk, explicitly laying out what your practice…

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silent cyber risk
What is “Silent Cyber Risk” and How Does it Affect You?

Traditional insurance policies have not been written with Cyber risk in mind and often neither include or exclude cover. Does the ambiguity mean you are, or are not covered? Is Cyber risk mentioned in your insurance policy? While dedicated Cyber liability insurance has been specifically designed for modern risk, explicitly laying out what your practice…

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Business Interruption Insurance is Often Overlooked

Business Interruption (BI) insurance is a lifeline for practices who are struck by a disaster. However, many overlook this cover which could have business continuity consequences. The importance of Business Interruption insurance This insurance reimburses you for financial losses that occur as a result of an insured event and helps you to keep your practice…

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Preventing Liability Accidents in Your Practice

Doctors and dental practices have a responsibility to protect employees and patients or other members of the public when they are in their surgery. When accidents happen, you need to be protected. Understanding Employer and Public Liability While the potential risks will vary across different sectors, generally the types of possible accidents will be similar.…

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Auto-renewal Trap on Home Insurance Means £160 Extra Over 5 Years

With previous reports of millions of people being overcharged for home insurance, the challenges for home owners continue with auto-renewal. The problem with auto-renewal  Healthcare workers are extremely busy people and it would seem that being offered auto-renewal on your home insurance could save you a lot of time and hassle when your policy is…

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Auto-renewal Trap on Home Insurance Means £160 Extra Over 5 Years

With previous reports of millions of people being overcharged for home insurance, the challenges for home owners continue with auto-renewal. The problem with auto-renewal  Healthcare workers are extremely busy people and it would seem that being offered auto-renewal on your home insurance could save you a lot of time and hassle when your policy is…

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As a Specialist, Surely you Value Specialist Advice Too?

As a trained medical or dental professional, you understand the importance of specialist knowledge, experience and an expert service for your patients. So you will likely also appreciate the importance of expert advice when making important life and career decisions. Trust is key Choosing the right insurance provider is as important as choosing the right…

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What Value do You Put on your Eyes and Hands?

Consider the effects of being out of work due to a hand or eye injury. It’s vital for doctors and dentists to protect their physical assets. The value of your body There are many reasons that people insure their body parts. Sports stars, like David Beckham, often insure their legs and musicians, such as The…

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Choosing A Trusted Insurance Partner

When choosing an insurance broker to work with, you want to be assured that you have a reliable and trusted partner – so why not see what your peers say. What’s the point of customer reviews? As an insurance broker with a customer-centric team of specialists who work tirelessly to help dental and medical professionals…

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Mental health affects healthcare professionals too

Working in the healthcare industry comes with high levels of stress. The media regularly reports on overstretched GP surgeries, busy A&E departments and unsustainable long shifts. However, the focus is often on outcomes for patients or physical exhaustion of medical staff, and not mental health.

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Mental health affects healthcare professionals too

Working in the healthcare industry comes with high levels of stress. The media regularly reports on overstretched GP surgeries, busy A&E departments and unsustainable long shifts. However, the focus is often on outcomes for patients or physical exhaustion of medical staff, and not mental health.

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GDPR – What this means for your practice

With just a few short weeks until the GDPR officially comes into force, now is the last chance to make sure that your practice is compliant. Worryingly, many organisations don’t understand the implications of the GDPR and are unsure how to comply. Misunderstanding and ignorance will not be an excuse for poor data practices and will not help you avoid huge fines (up to 4% of turnover or €20million, whichever is higher).

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Spring Clean Your Insurances (and Save Money)

Even if it doesn’t yet feel like it, spring is officially here and it is the time when people traditionally plan to spring clean their homes, and their finances. However, it can be hard to keep admin tasks under control, which can take its toll and lead to jobs mounting up.

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Tips for looking after your listed property

The UK has finally been released from the grips of ‘The Beast from the East’ and storm Emma. Temperatures are still low and winter not quite gone yet. If you own a listed property, you might have asked yourself how prepared you were for this winter. Is your property maintenance up to date? What vulnerabilities…

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Tips for looking after your listed property

The UK has finally been released from the grips of ‘The Beast from the East’ and storm Emma. Temperatures are still low and winter not quite gone yet. If you own a listed property, you might have asked yourself how prepared you were for this winter. Is your property maintenance up to date? What vulnerabilities…

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What is the highest risk area for a home burglary in the UK?

According to the Office of National Statistics there is a successful burglary every 76 seconds, with an average cost to homeowners of more than £2,000 per incident. There is some good news. Domestic burglary rates have been falling in England and Wales since 1995, however there are significant seasonal variations and postcode hotspots for crime.

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What is the highest risk area for a home burglary in the UK?

According to the Office of National Statistics there is a successful burglary every 76 seconds, with an average cost to homeowners of more than £2,000 per incident. There is some good news. Domestic burglary rates have been falling in England and Wales since 1995, however there are significant seasonal variations and postcode hotspots for crime.

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Key person absence cover

A practice can never really be fully prepared for unexpected long term leave of one of the key clinical or dental team due to sickness or an accident. Quite often practices also forget how important non-clinical staff are in the smooth running of the surgery as well.

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Home insurance premiums on the rise

Home insurance premiums are continuing to rise, with combined buildings and contents quotes increasing by 1.8% in the fourth quarter of 2017. The AA British Insurance Premium Index report analyses Shoparound quotes, and trends over the last 12 months have shown an overall average increase of 5.7%.

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Is your home underinsured? Why poor maths could cost you

Calculating the value of your personal belongings and the rebuild cost of your property is no easy task. However, working out an accurate amount is crucial for your home insurance policy.  When you consider that the value of home contents, for example, will change every time you acquire or sell your big ticket items, regularly…

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Almost 600 GP practices affected by WannaCry

The WannaCry Cyber attack in May 2017 severely disrupted the NHS, as well as many businesses across the world. We know that 595 GP surgeries were infected with the virus that targeted older Windows operating systems and encrypted, or locked, data and demanded a ransom to release it.

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Almost 600 GP practices affected by WannaCry

The WannaCry Cyber attack in May 2017 severely disrupted the NHS, as well as many businesses across the world. We know that 595 GP surgeries were infected with the virus that targeted older Windows operating systems and encrypted, or locked, data and demanded a ransom to release it.

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Make sure your practice isn’t underinsured in 2018

Getting the level of cover right for your business is not easy. In fact, according to a study by Aviva, one in five small to medium sized businesses aren’t confident they have the right level of cover, with some companies being found to be almost £500,000 underinsured. The risk of being over insured is that…

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Appoint a reliable insurance broker in 2018

As we look ahead to 2018, it’s that time of year again to think about picking a New Year’s resolutions that you can actually stick to. With unpredictable weather, Cyber security breaches on the rise and a whole host of other potential risks, one good resolution would be to find a reliable insurance broker to…

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6 insurance tips for the self-employed

If you’re a self-employed healthcare professional you are potentially taking on a lot of risk. Just some examples are when you give advice or provide a service, or possibly through loss of revenue. There are many other areas of risk to consider as part of your profession; and it is important to protect yourself against…

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Practice Insurance: 5 things to consider

To get the right Practice or Surgery Insurance, you need a broker with specialist skills and experience. At All Med Pro, we work closely with medical and dental professionals to get them the right level of cover, always ensuring the best customer service experience.

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NHS Cyber attack confirms need for added protection

The news over the past few days highlights the fact that Cyber crime is imminent, and also very relevant to the healthcare sector. Since Friday 12 May, 150 countries have been affected in one form or another, including over 60 NHS organisations in the UK. Microsoft have issued a warning that this is a wake-up…

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Minimising your risks as a locum GP

Working as a locum can be both rewarding and challenging; it is fair to say that the nature of the role doesn’t suit everyone. Putting yourself forward for locum work, particularly in general practice, can be a way for medical professionals that seek variety, to further their experience by tackling a wider range of medical issues.…

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Are you covered for Subsidence?

Subsidence can be a very serious issue for property owners and one you will want to ensure you are protected from, by both minimising risks and ensuring the correct protection is part of your buildings insurance. There are some tell-tale signs that your property could be affected by subsidence, which are worth knowing. Also, depending…

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Combatting Cyber Crime – 5 Important Tips

Cyber security is no longer simply an IT problem, it is an all-round business issue that needs to be treated with the maximum importance. As risk advisers to the healthcare sector, we believe it is essential to provide you with information on how best you can protect yourself and your business from Cyber crime.

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lock
Why Cyber Insurance Is Vital for 2017

It may come as a shock to you to understand that the healthcare sector is the primary target sector for Cyber attacks. With sensitive information on patient’s medical history and general health, Cyber criminals know that if they obtain this type of data then it will be highly profitable for them.

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New Year Goals for You and Your Practice in 2017

The new year can be a time of mixed feelings. The festive season has been and gone; for some it’s a relief, but others feel a sense of lacking. The evenings continue to be dark and cold, which only adds to the reluctance of the new gym routine! Also, the return to work, after some well-deserved holiday time with the family, isn’t always easy to…

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